A real signature has already been carried through to the end on our side, by both parties, with the PDF retrieved and archived. Yet it is not open, and this page explains why — because a signature you cannot rely on is worth less than no signature at all.
The integration is written, tested, and a real signature has been carried through to the end by both parties. But our provider access is the sandbox one, and every document produced carries the statement “test environment — no legal value”, right down to the signatory’s e-mail. We will not switch it on until a document signed with us is worth what it is worth elsewhere.
The day a tenant challenges the amount of the rent, the term of the tenancy or the existence of a clause, it is not your software that will answer: it is your document. An electronic document has the same force as a paper one only under two cumulative conditions — that the person it comes from can be identified, and that it is drawn up and kept in conditions that guarantee its integrity. A process that meets both conditions produces a document you can rely on against the other party. A process that half meets them produces a feeling of security, and a feeling cannot be pleaded. So we preferred to let you sign on paper for a few more months rather than sell you a tick box.
The signature does not apply to a file you drafted elsewhere: it applies to the tenancy agreement Pilot has pre-filled from the property, tenancy and tenant data. That is what makes it possible to know which fields are signed, by whom, and where in the document.
A joint-liability house-share tenancy agreement has not one signatory but as many as there are tenants, each with their position. A process that makes do with a single signatory produces an agreement where two co-tenants out of three have signed nothing — and nobody notices before the first unpaid rent.
A request sent is not a request signed. The status of each process is tracked, a reminder can be resent, and a process can be cancelled then resumed without starting again from the blank document.
Not in a mailbox, not in the provider’s dashboard: in the tenancy file, next to the inventory report and the rent receipts. The evidence certificate is archived with it.
A notification channel can go silent without any signal announcing it — we have been through it, with a provider interface that declared itself healthy and sent nothing. So a periodic reconciliation asks again for the status of ongoing processes, rather than waiting to be told.
You know exactly what is missing: a production key and credits with the provider. Not a rebuild, not a partnership to negotiate. It is information that lets you decide whether to wait or not.
The documents that can be signed are already defined, the signatory roles already modelled, the archiving already connected. The switch-over is a change of key, not a new feature to learn.
The guarantee deed and the notice to quit are not on the list of documents that can be signed, and that is not an oversight: having them signed electronically would be counterproductive, or even void. See the “The law” block below.
art. 1366 of the French Civil Code
It is this condition, and not the presence of a signature image, that decides. A PDF with a finger-drawn scribble pasted onto it meets the form and not the condition: it is not worth a signed document, and you find that out at the most expensive moment — in front of the judge.
art. 1367 para. 2 of the French Civil Code; Decree No. 2017-1416 of 28 September 2017
Without a qualified signature, the presumption does not apply: if challenged, it is up to the party relying on the document — the landlord — to prove the reliability of the process. A simple or advanced signature remains perfectly valid, but the burden of proof changes sides, and that is exactly what you do not want to learn on the day of the dispute.
art. 2297 of the French Civil Code (Ordinance No. 2021-1192 of 15 September 2021)disputed point
A statement pre-printed in a template, even ticked and signed electronically, is not a statement written by the guarantor. The guarantee is then void — and it is void at the very moment it was supposed to be used, that is, when the tenant stops paying. That is why the guarantee deed cannot be signed with us.
art. 15 I of Law No. 89-462 of 6 July 1989
Having a notice to quit “signed” electronically replaces none of these three methods: the notice period does not start running, and the landlord believes they have acted when they have delivered nothing. Note too that the date of receipt, not the date of posting, starts the period running — a nuance that costs a month.
The statement must be written by the guarantor personally. An electronic journey that pre-fills it produces a void guarantee, that is, a guarantee that evaporates at the moment it is needed. We supply the template to be completed by hand.
art. 2297 of the French Civil Code
Its validity depends on how it is served, not on a signature. Offering a “get the notice to quit signed” button would give the landlord the certainty of having acted, and the notice period would not start running.
art. 15 I of the Law of 6 July 1989
The inventory report is signed on the spot, with a finger, and we describe it for what it is: joint, timestamped and sealed. It is not an electronic signature within the meaning of the French Civil Code, and using that word would cast doubt on everything else we say.
Included from the Pro tier.
No. The feature exists, it has signed a real tenancy agreement from start to finish, but it runs on a test key: every document produced carries the statement “test environment — no legal value”, and that statement also goes into the signatory’s email. Generate the tenancy agreement with Pilot and have it signed on paper or with your own tool in the meantime.
A production key with the provider, credits purchased, and an environment switch. There is no development left, and that is precisely why we prefer to write it rather than announce a date.
Nothing in the law of 6 July 1989 requires a qualified signature for a residential tenancy agreement. But without a qualified signature, the presumption of reliability under article 1367 does not apply: in the event of a dispute, it is up to the landlord to prove the process was reliable. It is a choice of risk level, and it is yours — hence our insistence on naming it.
Because article 2297 of the Civil Code requires an individual guarantor to write out personally the statement that precedes their signature, failing which the guarantee is void. A pre-filled statement, even signed, does not meet that condition. We provide the template to fill in by hand.
No, and we do not call it that. It is signed on the spot, with a finger, by both parties: the document is jointly established, time-stamped and sealed. It is solid as proof of an agreement recorded together; it is not an electronic signature within the meaning of the Civil Code.
Unfurnished, furnished, student, mobility, seasonal, flat-share, mixed-use, garage, commercial 3/6/9 and professional, pre-filled from the property’s data — one lease per unit in a building. You never start from a blank page.
Room by room, time-stamped photos. The check-out is compared automatically with the check-in, and the PDF is archived.
Notices to quit, formal notice, repayment plan, reconciliation, deposit refund, works, insurance, guarantor, managing agent; guarantee deed, certificates, SCI general meetings. Amounts rebuilt instalment by instalment.
Everything filed, searchable, exportable. Each document can carry an expiry date that feeds the alerts, and the tenant finds their tenancy agreement and diagnostics in their own space.
Content reviewed on 2026-08-06.
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